The Spa at Les Chalets du Mont d'Arbois

Expérience négative: the service was absolutely terrible, disappointing and disrespectful. our massage appointment was cancelled without our knowledge, so when we came the masseuse did only 2/3 of our procedure time and after our complaint still charged us the full amount. the manager of the was absolutely obnoxious and outrageous claiming that the whole thing was our fault and this all was lasting for around 30 while we told in advance that we are really in a rush to not be late for our transfer to the airport and guess what, in the end we were late because of this wonderful service and missed our transfer and our flight and paying the full amount for all of this. (by the way outdoor sauna doesn’t work and the information about this is not provided anywhere). Absolutely recommended to avoid this place in order to have a good vacation

Expérience fantastique: The Four Seasons Les Chalets Mont d’Arbois Spa is phenomenal. Of particular note, are the amazing therapists. We had two 90 minute couples massages and they were heavenly and done with great care and expertise. I liked their organic products, which left me feeling refreshed and felt very natural. I was also able to enjoy the out door sauna and the indoor-outdoor pool, which was exactly the relaxation we needed. They had healthy complimentary snacks to tempt us and fresh fruit flavored water, coffee, and tea for us to enjoy. Soft thick robes and slippers were offered to us and the changing rooms for men and women both had steam showers. We felt so very welcome and comfortable here and would highly recommend their massages to everyone.